Four months ago we were faced with the difficult decision to either move our family member, who has Alzheimer’s , to a new assisted living residence or leave her where she was not happy and we were concerned with the care. We were all too aware of the dangers of moving someone with Alzheimer’s, especially during a pandemic ,when many Seniors were already disoriented and depressed.

Despite the issues we knew she and we may face we decided to move her to Chapel Heights. We are so very thankful we did. Chapel Heights staff made the move as easy as possible. From day one, staff went way beyond our expectations to make our sister feel welcome and at home. She never experienced the expected decline and, in fact, has thrived under their care. She is treated with respect. Memory exercise, inclusion and the focus of staff on the importance of socialization even during lockdown has made such a noticeable difference. The activities on her floor are targeted to dementia residents. The residence activities are varied and are geared to both group and designed to individual needs. Activities include many things such as exercises, crafts, music, celebrations, walks etc. Everyone is welcome and encouraged to participate. Visits with family through zoom and a visitation room are
encouraged and welcomed.

We are so happy we made the decision we did. Our sister is finally happy and thriving.
On behalf of our family a huge Thank You to all the dedicated and caring Chapel Heights staff.

My parents received exceptional care from the staff on the 2nd floor. The manager, Connie Spiece, went above and beyond to accommodate my parents dynamic and changing needs especially in very challenging times. The staff’s compassion and care for all of us was touching and much appreciated. It was important for our family to know that they were well cared for. The Concierge staff were always so welcoming and helpful. A special thank you to Maddy for her piano playing. Keep it up. My parents loved it!

Thank you to Mary Ellen and the team at Chapel Heights for their support of the local Alzheimer Society! Before they even opened their doors they believed in giving back to the community so much they became a Bronze sponsor of the IG Wealth Management Walk For Alzheimer’s!!! That is dedication to giving back! We so look forward to working with you again in the future!

Congratulations to Murray on your new position as Executive Chef at Chapel Heights! With your experience in both management and as a Chef, I know that the residents and staff of Chapel Heights will be well taken care of! Best of luck to Chapel Heights on your opening this summer!

It’s been a pleasure designing for this team of caring professionals. I was excited to be a part of this local business venture that is converting a hotel into a senior’s homes. I wish them luck for the future!

So excited for this wonderful team of genuine caregivers to join the” Circle of Care” in our community ! Wishing Chapel Heights a fantastic Grand Opening and all the best in the future. I look forward to seeing this community grow.

Incredible staff and a beautiful facility. I would highly recommend this senior community to anyone. They have been an absolute pleasure to work with.

An awesome, compassionate and caring environment. We are very comforted knowing that my mother-in-law is being so well cared for in a loving environment by staff who are trained to deal with her failing mental capacity. Tonight we had a family gathering at the home to celebrate my in-law’s 69th Wedding Anniversary. Murray and his staff did an exceptional job preparing and serving a very delicious meal for the occasion. Kudos to everyone at Chapel Heights in Niagara Falls.

I’ve been looking for a retirement home for my aunt in the Niagara region. I visited 5 homes in the area and Chapel Heights is head & shoulders above the rest. Their level of care for the residents is spectacular. The grounds and building are a perfect fit for my aunt and its central location make it a perfect fit for the family. The most important and deciding factor in our decision was the personal attention we received from the staff at Chapel Heights. Connie provided us with all the information we needed to make this important decision for my aunt. Not only is Connie a nurse but she’s in charge of running the entire facility. She still found the time to call me and answer all my concerns. Connie runs the place like it’s her family residing there and that’s very important to be able to trust someone with your loved one. Thanks Connie for making this difficult decision easy for us.

“Happy to know that Chapel Heights, in such a time as this, is opening this summer in Niagara, featuring seasoned leaders that have been handpicked to serve every need for our loved ones.”

“So excited for this wonderful team of genuine caregivers to join the” Circle of Care” in our community ! Wishing Chapel Heights a fantastic Grand Opening and all the best in the future. I look forward to seeing this community grow.”

“The staff at Chapel Heights is very kind and detail oriented. They have taken great care with their building renovations to set up a wonderful, new seniors care home in Niagara Falls.”